In order to provide end users with information and learning content which is tailored to their needs, LIVECONTEXT, in the first instance, analyses the application to be supported and identifies all the elements like windows, function menus and input fields.

Context-sensitive provision of information

LIVECONTEXT provides users help which is needed for the currently active window or input field. Thus, the EPSS provides learning opportunities and support where questions arise and where it is needed by the user: that is, directly in the application. Users do not have to search databases or servers for data or documents – they receive it directly into their application without media disruptions and without any loss of time.

LIVECONTEXT is real!

LIVECONTEXT works with field-specific information. With upgrades or new releases, the desired help can therefore be quickly adapted to the changed points accurately with little effort. Complete reviews are not necessary and the context-sensitive assistants are always up-to-date.