Cloud computing is a matter of trust!
Therefore you should opt for an established and financially stable company. Gartner, the analysts, have listed IMC as the leading global provider of learning technologies in the “Magic Quadrant for Corporate Learning Systems” since 2007. For over 10 years, we have been successfully positioned in the market and have continually made progress. With six subsidiaries and an extensive partner network, we serve more than 300 corporate customers worldwide.
The most important answers to your questions on the topic of security:
Is my data safe?
Yes! Once a day we carry out an incremental backup of your data: we back up the “delta”, i.e. the data which has changed. We protect your data from misuse by unauthorised users and guarantee the backup of our networks. .
Is the system constantly available?
Contractually, we guarantee a system uptime of 97%. In 2008, we were able to provide our on-demand customers with a system uptime of 99.6%.
Does maintenance work affect my operation?
No. We simply require a monthly maintenance window of 1.5 hours outside normal business hours. We notify our customers with the schedules for this maintenance work by e-mail four weeks in advance.
What support do I receive?
We provide you with the opportunity, through a variety of support programmes, to exploit the full potential of CLIX SaaS. These flexible programmes are specifically tailored to your requirements.